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Family Zone

Flexible and reliable white-box solutions with Supermicro

About Our Customer

Family Zone is a leading Australian cyber safety company that features a unique response to the challenges of today’s connected learning environments. With the trust of hundreds of schools across Australia, New Zealand and the US, the company assists schools and communities by maintaining a duty of care through cyber-safety as a holistic solution.
Family Zone designed their solution around Supermicro technology (after previously sourcing from New Zealand before getting in contact with us). After better understanding their business and their specific budget and hardware requirements, we offered a solution that met their long-term needs.



“Our case was simple. We needed hardware for our servers and DiGiCOR was found as the main distributor in Australia with great reviews. The hardware provided by DiGiCOR works as expected, their sales service is outstanding and their technical support.”

- Daniel, Success Manager of Family Zone



Highlights

  • A requirement that their specified hardware was as flexible and reliable as white-box solutions for their cyber-safety appliances
  • We offered the most suitable solution that perfectly fits their business objectives and budget without any sacrifices in quality, suitability, scalability and flexibility
  • We were able to satisfy the requirements of being locally available and offering quick delivery and high-quality support. We offered our high-quality products and services in an efficient and quick assembly and delivery of IT infrastructure
  • Key Benefits


  • - Reliable infrastructure that met expectations with minimal issues
  • - DiGiCOR local warranty provided advantages to support their customers better
  • Challenges

    The company was looking for a reliable, local partner to supply Supermicro products for their business operations in Australia. They also required that their specified hardware was as flexible and reliable as white-box solutions for their cyber-safety appliances. In addition, with Family Zone’s client demands, a local supplier was required to service all across Australia and New Zealand. They set requirements and expectations of timely delivery in order to satisfy their business operations and longevity within the ANZ market.




    How We Helped

    To satisfy Family Zone’s requirements, we looked to provide the perfect solution to support different workloads. The company’s clients have different and unique workload requirements which require specific features of performance, scalability, flexibility and software compatibility. We offered the most suitable solution that perfectly fits their business objectives and budget without any sacrifices in quality, suitability, scalability and flexibility.


    Results

    We met Family Zone’s expectations and offered the products that they needed. As there are DiGiCOR offices across Australia and New Zealand, we were able to satisfy the requirements of being locally available and offering quick delivery and high-quality support. We offered our high-quality products and services by offering exactly what the company needed and in an efficient and quick assembly and delivery of IT infrastructure. With the core values of our business, we were able to create a long-lasting relationship with the company.



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