Loading...

TELECOMMUNICATIONS AND SECURITY

Handling data processing, hot data retrieval and data archiving

About Our Customer

The company is a niche telecommunications and security business located in Melbourne, Australia. They work with many clients including one of the largest telecommunication service providers in the world, to design and develop solutions that addresses specific IT security and intelligence requirements. They wanted a custom designed system that fully matched their requirements in order to support high end data processing and analytics of their evolving Client technology software capabilities. We paid attention to their requirements that included budget and hardware specifications, to design, deliver and install the perfect solution to meet their needs as a long-term solution.


“DiGiCOR gave us what we needed, in times of when we urgently needed it”
    - Project Representative



Highlights

  • Softel Systems had a large and urgent order to complete with one of their biggest telecommunication clients. They needed a customised solution that fit their budget and performance requirements that could be assembled and delivered as quickly as possible
  • With attention to quality, suitability, manageability and affordability at scale, we created the most optimal system to meet their demanding situation
  • As we have a great relationship with the company, we understood their urgent situation and their purchases from different vendors at the current time of this order. This allows us to focus on aspects that are more important to their business, making it easier for us to prioritize their needs by creating and delivering systems earlier than expected
  • Key Benefits


  • Ability to create two different systems from the same DiGiCOR base, enabling better collaboration, convenient management and efficient use of hardware
  • Provided system insight through real-time configurations and pricing
  • Eased time constraint due to local hardware assembly and local delivery
  • Challenges

    The company had a large and urgent order to complete with one of their biggest telecommunication clients. The number one concern is ensuring that their product orders are delivered before the deadline timeframe, which will help contribute towards the continuous positive relationship with their large client. They needed a customised solution that fit their budget and performance requirements that could be assembled and delivered as quickly as possible. As they were ordering products from various vendors, there was much pressure placed onto delivery time due to the fact that a single delay can have a major impact on project delivery. In addition, communication from configuration order to the delivery of their complete solutions needed to be efficient in order for the all parties to keep up to date with progression.



    How We Helped

    Many companies today, for both commercial and confidential needs, look to adopt diverse systems that supports user and data-driven workloads across domains. In addition, our clients have many different workload requirements to meet specific features of performance profiling, storage density, scalability and software compatibility. At DiGiCOR, we create IT infrastructural solutions that perfectly fit business objectives and budget without any sacrifices. With attention to quality, suitability, manageability and affordability at scale, we created the most optimal system to meet the company’s demanding situation.



    Results

    The company had full control of customising a flexible system with us, as they preferred to not purchase a more expensive and fixed storage system. They already had certain specifications of hardware in mind and used our system configurator to physically set it up, which allowed them to gain insight on the budget required and gave them the flexibility to make any necessary alterations to any aspect of the system.

    As we have a great relationship with the company, we understood their urgent situation and their purchases from different vendors at the current time of this order. This allows us to focus on aspects that are more important to their business, making it easier for us to prioritize their needs by creating and delivering systems earlier than expected. We look to create long-lasting relationships with all our clients by going above and beyond for their needs.



    Contact Us