DiGiCOR Privacy Statement

DiGiCOR is committed to providing quality services to you. The privacy statement outlines our ongoing obligations to you with respect to how we manage your Personal Information and Data. DiGiCOR respects your privacy- all the information we shall collect, store and use of your personal information we do so for defined purposes.

Please contact DiGiCOR if you have privacy questions or concerns. You also may ask to see the personal data that you have given us and request amendment, correction or deletion. We shall protect the security of your personal data by use of appropriate measures and processes.

Important Notice: Authenticating DiGiCOR

As a main player within Australia and New Zealand’s niche ICT solutions industry, we take the rise in cyber-attacks and fraudulent actions against businesses very seriously.

A recent incident has caught our attention, some entities have looked to wrongfully impersonate DiGiCOR’s domain and website services through domains such as Digicor.tech, looking to interact and gain information from customers on behalf of our company name.

Fraudsters look to continuously seek accessible methods to threaten digital vulnerabilities, with the use of “phishing” attacks in attempts to acquire and take advantage of personal and sensitive information such as log-in details, credit cards and more.

We would like to take this precaution in warning our valued clients to be more wary online, so that you don’t mistakenly communicate with the wrong entity.

If you do feel suspicious about an interaction, please contact DiGiCOR through our only contact number at 1-300-192-308 or message our live chat.

Our ONLY and OFFICIAL DiGiCOR domains are:

• digicor.com.au (AUSTRALIA)

• digicor.co.nz (NEW ZEALAND)

We appreciate your unified cooperation.

What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual. Examples of Personal Information we collect include: your name, address, email address, IP address, phone number, occupation, industry, transactional information such as your preferences, service history, credit card information and other bank details, referrals, and additional information that is needed to process your transaction or request.

This Personal Information is obtained in many ways including- by telephone, by email, via our website, from media, publications, trade shows, from other publicly available sources and third parties. We don’t guarantee website links or policy of any authorised third parties.

We collect your personal information for the primary purpose that it will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support your relationship with us, assist you with technical support issues or follow up with you after your visit to our website. DiGiCOR may collect information when you interact with us. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

We may use your personal information, including browser and purchase history to make recommendations to you and send customised communications via various communication methods, including email.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances, including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Digicor Pty Ltd
10 Stamford Road, Oakleigh, Victoria, 3166, Australia
Ph: 61-3-9567-8300
Digicor NZ Limited
Unit 7L, 39 Apollo Drive, Rosedale 0632, Auckland, NZ
Ph: 64-9-477-0823