Digicor is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. Digicor respects your privacy. Across our business, we shall collect, store and use your personal information for defined purposes. Please contact Digicor if you have privacy questions or concerns. You also may ask to see the personal data that you have given us and request amendment, correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Personal Information is information that identifies an individual. Examples of Personal Information we collect include: your name, address, email address, IP address, phone number, occupation, industry, transactional information such as your preferences, service history, credit card information and other bank details, referrals, and additional information that is needed to process your transaction or request.
This Personal Information is obtained in many ways including- by telephone, by email, via our website, from media, publications, trade shows, from other publicly available sources and third parties. We don’t guarantee website links or policy of any authorised third parties.
We collect your personal information for the primary purpose that it will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support your relationship with us, assist you with technical support issues or follow up with you after your visit to our website. Digicor may collect information when you interact with us. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
We may use your personal information, including browser and purchase history to make recommendations to you and send customised communications via various communication methods, including email.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances, including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.