Presales and Solution Development

Our expert team of presales, technical and solution architects are highly certified individuals and presales professionals, each team members with over 10 years of experience within the industry, familiar with all the product and service within the sales sycle. This is why over many businesses, small or large, around Australia and New Zealand have chosen to trust us in helping them solve their business issues and challenges. Our presales teams are always up to date with the latest technologies, backed by resources and training from each of our vendors and partners, which allows us to provide the most present solution tailored for you.

We ensure that the overall sales solutions we recommend to our valued clients will fully satisfy their present business needs and is future proof. This goes hand-in-hand with our technical information and resource, sourced from our great relationship with vendors and partners, which we are able to share with you.

In terms of assisting in the architecture of a complex solution or project, our sales team of solution architects go through thorough meetings with you to discover, design and propose the best possible solution with the latest technology in the market. With every stage of the process, we look to engage with you at a level that creates peace of mind, knowing that you chose the right sales reps to handle your IT infrastructure.

Our Development Process

Contact

In the initial stage of getting in contact with us, our dedicated account manager will introduce our pre sales process and ask you a series of questions to help our team to understand the solution needed such as budgetary, technical and application or use case requirements. Our marketing team will organise the request for proposal and optimise the solution to be fully compatible for the client, balancing lead time and configuration.

Discussion

After getting a better understanding of the solution, our account manager will discuss with our team of expert technicians to support the sales and presales solution architects to devise an optimised build that meets all the set requirements and application expectations. Our presales solution architects may also get in contact with clients for further discussion.

Options

In the final stage, our dedicated account manager will finalise the options on what DiGiCOR is able to provide for the solution. This is where clients are able to make adjustments or confirm the best solution at hand before close the deal and transition towards the build process.

Why Develop Your Solution with DiGiCOR

Dedicated Account Manager

We value your time and effort in contacting DiGiCOR, which is why we allocate you with a dedicated account manager that will support you during your entire journey with us. Boasting more than 20 years of experience in the niche industry working with enterprise IT hardware.

Competitive Value

Our strong relationships with vendors, paired with all of our products being processed within our head office in Australia allow us to provide highly competitive value for our clients.

Warranty

All our products come with a complimentary 3-year next-business-day warranty, upgradeable up to 5-years 24/7 support (T&C applied), with the benefit of our RMA warehouse in Australia and New Zealand to locally replace parts and fix issues.