In the initial stage of getting in contact with us, our dedicated account manager will introduce our pre sales process and ask you a series of questions to help our team to understand the solution needed such as budgetary, technical and application or use case requirements. Our marketing team will organise the request for proposal and optimise the solution to be fully compatible for the client, balancing lead time and configuration.
After getting a better understanding of the solution, our account manager will discuss with our team of expert technicians to support the sales and presales solution architects to devise an optimised build that meets all the set requirements and application expectations. Our presales solution architects may also get in contact with clients for further discussion.
In the final stage, our dedicated account manager will finalise the options on what DiGiCOR is able to provide for the solution. This is where clients are able to make adjustments or confirm the best solution at hand before close the deal and transition towards the build process.
We value your time and effort in contacting DiGiCOR, which is why we allocate you with a dedicated account manager that will support you during your entire journey with us. Boasting more than 20 years of experience in the niche industry working with enterprise IT hardware.
Our strong relationships with vendors, paired with all of our products being processed within our head office in Australia allow us to provide highly competitive value for our clients.
All our products come with a complimentary 3-year next-business-day warranty, upgradeable up to 5-years 24/7 support (T&C applied), with the benefit of our RMA warehouse in Australia and New Zealand to locally replace parts and fix issues.